This notice describes how personal and health information about you may be used and disclosed and how you can get access to this information.
Please review it carefully.
We care about your privacy. The information we collect about you is private. We are required to give you a notice of our privacy practices. Only people who have both the need and legal right may see your information. Unless you give us permission in writing, we will only disclose your information for purposes of treatment/services, payment business operations or when we are required by law to do so. If there is ever any breach of unsecured Personal Health Information you will be notified by Senior Services immediately.
We get information about you when you receive services through any programs of Senior Services, Inc. It includes your date of birth, sex, ID number and other personal information. We also get bills, reports from your home health service provider, and other data about your services through us.
You have the following rights regarding the personal information that we have about you.
We reserve the right to revise this notice. A revised notice will be effective for information we already had about you as well as any information we may receive in the future. We are required by law to comply with whatever notice is currently in effect. Any changes to our notice will be published on milestoneseniorservices.org. If the changes are material, a new notice will be mailed to you before it takes effect.
If you have questions or would like more information, you may contact our Privacy Officer at 269-382-0515
If you believe your privacy rights have been violated, you can file a complaint with Senior Services, Inc. or the Federal Government. You will not be penalized for filing a complaint.
Complaints and Communications to Us You may write to:
Privacy Officer –
Senior Services, Inc.
918 Jasper Street
Kalamazoo, MI 49001
Complaints to the Federal Government
You may write to:
Office of Civil Rights
Dept. of Health and Human Services
200 Independence Ave, S. W.
Washington, DC 20201
You have the right to receive an additional copy of this notice at any time. Even if you have agreed to receive this notice electronically, you are still entitled to a paper copy of this notice. Please call or write to us to request a copy. This notice is available in other languages and alternate formats that meet the guidelines for the Health Insurance Portability and Accountability Act (HIPAA).
Esta notificacion esta disponible en otras lenguas y formatos diferentes que satisfacen las normas del Health Insurance Portability and Accountability Act (HIPAA).