About
We Support Living Safely and Independently in Your Own Home
Milestone is the leading provider of choice-driven services for seniors and people with disabilities in Southwest Michigan.
We provide personalized options that help seniors live independently in the place they call home. At the heart of all of Milestone’s programing is the commitment of treating people with dignity and respect while providing services that allow people to continue living at home with an improved quality of life.
Milestone identifies individual needs and adapts as those needs change along life’s journey. We open eyes to possibilities and open doors to realistic options. We are the helping hand, the watchful eye, and the safety net for our clients and their caregivers.
We uplift those who may not know how to ask for help or are reluctant to do so. Seniors, their loved ones, and caregivers trust us because we listen with respect, and they know they’re heard.
We support independent living through a wide variety of services. By remaining connected to their communities, seniors thrive — and the whole community benefits.
Our Mission
To provide options that empower people to thrive in their community.
Our Vision
To be the leading and trusted community provider of innovative services to support independence with dignity.
Our Values
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Collaboration. Working together to build relationships and find solutions.
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Dedication. Devoted to serving others with compassion.
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Resourcefulness. Stewardship through innovation and efficiency.
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Inclusivity. Respecting and valuing all people.
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Integrity. Always doing what is right.
DEIA Statement
At Milestone Senior Services we believe that embracing Diversity, Equity, Inclusion & Accessibility (DEIA) as an organizational value makes space for all identities to be welcome and flourish in our organization. As a part of Milestone’s commitment to evidence-based and community-informed DEIA practices, our organization invested in undergoing a DEIA consultation process in 2021 which now being used in guiding us through implementing and improving equitable practices within our operations and the programs we provide. Milestone Senior Services has developed inclusive hiring practices, offers and encourages regular DEIA-focused trainings for all staff, and has formed a DEIA Committee made up of staff of all levels including senior leadership to ensure that our commitment to DEIA remains an ongoing and ever-evolving process.
A workplace of DEIA-informed and committed staff ensure equity in the delivery of our programs. When speaking with the people we serve about their needs, our DEIA trainings and policies ensure that staff members have the tools to hear, acknowledge, and respond to the unique situation of each person through an equity-focused lens.