When Customer Service Becomes a Lifeline
On the morning of June 11, Melissa literally saved someone’s life when she picked up the in-coming Customer Service call.
On the morning of June 11, Melissa literally saved someone’s life when she picked up the in-coming Customer Service call.
Johanna has been taking in strays all her life — both dogs and people — so it was only natural that she adopted one from the local animal shelter.
No matter how small a repair or modification may seem, the impact to the person served, is significant.
Congregate Meals provide the same nutritious and delicious food that we serve our home delivered meal clients, but in a community setting instead.
Meladee has a car and is able to access the community with little difficulty once she gets out of her house, but there are days when those three steps at her door made it impossible for her to acces her community and be independent.
Milestone’s Senior Companion program provides peer support, friendship, and assistance to older adults. Our Senior Companion Program matches volunteers who are 55 and older to older adults who need a little assistance or who experience isolation.
When Cheryl reached out to Milestone for assistance, she was worried about her mom’s wellbeing. Cheryl’s parents wanted to remain living independently at home, but when her mom, Ollie, returned home from a rehabilitation facility following a hospital stay, she wasn’t as mobile as she had previously been.
Last year we touched the lives of more than 4,700 older adults and adults with disabilities who needed our support to remain living safely and independently in the place they call home. Below are statistics for some of the services we performed in 2022.
While our programming has grown and changed significantly since those early years, one thing that has never changed is our commitment of treating people with dignity and respect while providing services that allow people to continue living at home while enjoying an improved quality of life.
Little Michael was facing his third brain surgery. His parents were told that if Michael could remember anything from his past when he woke up, that the surgery was what he needed. When Michael woke up, he saw his parents and then he asked for Granny G.